Returns CRM call info for a single call ID
Name | Type | Length | Description |
---|---|---|---|
contactID | numeric | 9 | [Required] ID of the person who created the call |
callID | numeric | 9 | [Required] ID number of the call to retrieve |
GET http://localhost/FusionServices/v2/Naviline/CRM/Request/{contactID}/{callID}
Name | Description |
---|---|
CallID | ID number of the call |
CallTypeCode | Code indicating the call type |
CallTypeDescription | Description of the call type |
CallStatus | Numeric value of the call status |
Status | Description of the call status |
ActionCode | Code indicating the action taken |
ActionDescription | Description of the action taken |
EntryDate | Date call was entered. Format: MMDDYY |
CloseDate | Date call was closed. Format: MMDDYY |
CloseTime | Time call was closed. Format: HHmmss |
EmailUpdate | Flag indicating if customer email notifications are enabled. Values: Y/N |
Comments | Comments entered on the call |
Text | Event text entered on the call |
using System.Net;
using Newtonsoft.Json.Linq;
public void MethodName(parms)
{
string uri = "http://localhost/FusionServices/v2/Naviline/CRM/Request/21172/11039";
WebClient wc = new WebClient();
wc.Headers.Set("X-APPID", "YOURID");
wc.Headers.Set("X-APPKEY", "YOURKEY");
string stringResult = wc.DownloadString(new Uri(uri));
JObject response = JObject.Parse(stringResult);
string error = response["OutputParms"]["ErrorCode"].ToString();
if (error == "0000")
{
JArray jRows = (JArray)response["Rows"];
foreach (JObject row in jRows)
{
string CallID = row["CallID"].ToString();
string CallTypeCode = row["CallTypeCode"].ToString();
string CallTypeDescription = row["CallTypeDescription"].ToString();
string CallStatus = row["CallStatus"].ToString();
string Status = row["Status"].ToString();
string ActionCode = row["ActionCode"].ToString();
string ActionDescription = row["ActionDescription"].ToString();
string EntryDate = row["EntryDate"].ToString();
string EntryTime = row["EntryTime"].ToString();
string CloseDate = row["CloseDate"].ToString();
string CloseTime = row["CloseTime"].ToString();
string EmailUpdate = row["EmailUpdate"].ToString();
string Comments = row["Comments"].ToString();
string Text = row["Text"].ToString();
// TODO - YOUR CODE HERE
}
}
}
$.get('http://localhost/FusionServices/v2/Naviline/CRM/Request/21172/11039', function(response) {
$('#resultDiv).html(response);
});
using System;
using System.Linq;
using System.Web;
using System.ComponentModel.DataAnnotations;
using System.Collections.Specialized;
using FusionServiceHelper.Models;
// NOTE: Use the namespace generated when you add the class, so that it is correct.
namespace FusionRazor.Models
{
public class GetRequest
{
// Add property for each input param in order to map a field to it
[Required(ErrorMessage = "Required")]
[RegularExpression("[0-9]{0,9}", ErrorMessage = "Numeric values only. Must be 9 digits or less. ")]
public string contactID{get; set;}
[Required(ErrorMessage = "Required")]
[RegularExpression("[0-9]{0,9}", ErrorMessage = "Numeric values only. Must be 9 digits or less. ")]
public string callID{get; set;}
public GetRequest()
{
//Set any defaults here
contactID = DefaultData.Get("contactID");
callID = DefaultData.Get("callID");
}
}
}
@* NOTE: Use Add->View to add the View. *@
@* NOTE: Check the 'Create strongly-typed view checkbox, and select the GetRequest class. *@
@* NOTE: Select Edit as the Scaffold template. *@
@* NOTE: Use the @model line that is generated at the top. Replace the rest with the lines below.
@model FusionRazor.Models.GetRequest
@{
ViewBag.Title = "GetRequest";
string myUrl = "http://localhost/FusionServices/v2/Naviline/CRM/Request/" + Model.contactID + "/" + Model.callID;
}
<h2>GetRequest</h2>
@using (Html.BeginForm()) {
@Html.AntiForgeryToken()
@Html.ValidationSummary(true)
<fieldset>
<legend>GetRequest</legend>
<div class="editor-label">Use the fields below to change the values and resubmit.</div>
<div class="editor-label">
@Html.LabelFor(model => model.contactID)
</div>
<div class="editor-field">
@Html.EditorFor(model => model.contactID)
@Html.ValidationMessageFor(model => model.contactID)
</div>
<div class="editor-label">
@Html.LabelFor(model => model.callID)
</div>
<div class="editor-field">
@Html.EditorFor(model => model.callID)
@Html.ValidationMessageFor(model => model.callID)
</div>
<p>
<input type="submit" value="Submit"/>
</p>
</fieldset>
}
@section Scripts {
@Scripts.Render("~/bundles/jqueryval")
}
using System;
using System.Collections.Specialized;
using System.Linq;
using System.Web;
using System.Web.Mvc;
using FusionServiceHelper.Models;
// NOTE: Replace 'MyController' with the name of your controller.
//
// GET: /MyController/GetRequest
public ActionResult GetRequest()
{
// Create a new instance of the model to pick up any default values.
GetRequest model = new GetRequest();
// pass model to set to default values
// NOTE: Change 'MyFolderPath' to the path to the .cshtml file.
return View("~/Views/MyFolderPath/GetRequest.cshtml", model);
}
//
// POST: /MyController/GetRequest
[HttpPost]
public ActionResult GetRequest(FormCollection collection)
{
string url = "v2/Naviline/CRM/Request/{contactID}/{callID}";
// Get the value from each input field
NameValueCollection inputParms = new NameValueCollection();
inputParms.Add("contactID", collection["contactID"]);
inputParms.Add("callID", collection["callID"]);
try
{
// Send the request
FusionServiceRequest request = new FusionServiceRequest();
FusionServiceResult result = request.Get(url, inputParms);
return View("Result", result);
}
catch(Exception e)
{
HandleErrorInfo info = new HandleErrorInfo(e, "MyController", "GetRequest");
return View("Error", info);
}
}